Every missed call is a new patient who called the clinic down the street
The average chiropractic clinic misses 1 in 4 inbound calls — lunch breaks, adjustments, after hours, two lines ringing at once. Each missed new-patient call is hundreds of dollars in lifetime value walking to a competitor. The AI Receptionist makes sure the phone is always answered, in a natural voice, and that the call ends in a booked appointment.
What it does on every call
- Answers in your clinic’s voice — 24/7, including lunch, after hours, weekends, and call overflow.
- Qualifies the caller — new vs. returning patient, chief complaint category, insurance question, or general inquiry.
- Books to your calendar — finds the right slot length for the visit type and confirms it inside GHL.
- Texts a summary to the front desk — who called, why, what was booked, and any follow-up needed.
New-patient capture, not just an answering machine
This isn’t voicemail. The AI Receptionist holds a real conversation: it answers common questions (hours, location, what to expect on a first visit, whether you take their insurance), handles objections gently, and moves the caller toward booking — then drops the new contact and call transcript into GHL with a phone-lead tag.
After-hours and overflow
- After hours: calls that used to hit voicemail get booked instead — your Monday morning starts with a full schedule.
- Overflow: when both lines are ringing, the AI takes the second call so no one waits on hold.
- Bilingual: can greet and qualify in English and Spanish where needed.
HIPAA-aware by design
The AI never reads back diagnoses or clinical notes over the phone. It books by visit type and time, captures consent for SMS follow-up, and routes anything clinical to the front desk.
What it integrates with
- Your GHL calendars and pipelines (the booking lands where your team already works)
- The SMS Automation module (instant text-back + confirmation)
- Your EHR via API or Zapier handoff for visit context
Setup
Day 1: phone number + AI voice configured, greeting and FAQs branded to your clinic. Day 2: booking rules wired to your calendars, front-desk summary routing tested. Days 3–15: 10 dedicated hours — script tuning, objection handling, bilingual prompts, after-hours rules.
Book a demo → and we’ll let you call the AI Receptionist live and watch it book an appointment.