Most website visitors leave with a question unanswered
Someone lands on your site at 9 PM with back pain, wonders “do they take my insurance?” or “can I get in this week?”, finds no instant answer, and closes the tab. The AI Chatbot catches that visitor in the moment — answering, qualifying, and booking before they bounce.
Where it lives
- Your website — a branded chat widget on every page
- Web chat / live chat — unified in the GHL conversations inbox
- Hand-off to SMS — if the visitor leaves, the conversation can continue by text so the lead isn’t lost
What it does
- Answers care questions instantly — services, conditions you treat, hours, location, insurance, what a first visit involves.
- Qualifies by symptom and intent — new vs. returning, chief complaint category, urgency.
- Books the consult — surfaces real calendar availability and confirms the appointment in GHL.
- Captures the lead — name, phone, and chief complaint drop into GHL with a
website-chattag, even if they don’t book on the spot.
On-brand, on-message
The chatbot speaks in your clinic’s voice and only says what you’ve approved. It’s HIPAA-aware — it never asks for or stores PHI in the chat thread; clinical specifics are handled after the patient books and completes secure intake.
Why it converts
- Speed: instant answers beat a contact form that gets checked tomorrow.
- Always on: nights and weekends are when people search for pain relief.
- No staff burden: the front desk only sees qualified, booked, or ready-to-call conversations.
What it integrates with
- GHL conversations inbox + pipelines
- The SMS Automation module (continue the chat by text)
- Your booking calendars (the Appointment Automation module)
Setup
Day 1: chat widget installed on your site, branded, FAQ knowledge base loaded. Day 2: qualification flow + booking links wired to your calendars, SMS hand-off tested. Days 3–15: 10 dedicated hours — answer tuning, care-type routing, lead-tagging rules, conversion tracking.
Book a demo → and we’ll show the chatbot answer a patient question and book a visit live.

